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Delivery process. The recipient's signature in the courier scanner is changed in one of the following ways:
1. The courier takes a photo of the Recipient next to the package with his scanner.
2. If the recipient refuses to take a photo, he places his ID next to the package sticker. Then the courier takes a photo of the package with the document with a scanner.
3. If the recipient refuses to perform the above actions, the courier does not deliver the package. The shipment is returned to the sender.
Information. We will inform private recipients of process changes the evening before delivery and the morning of delivery. We will additionally inform the Beneficiaries of business enterprises. Inform your customers about contactless delivery by providing information on your website and additionally informing customers by e-mail. by mail, SMS or other means.
Restrictions. The courier cannot enter apartments or private houses, with the exception of common areas, i.e. corridors, stairwells, etc. Access to business premises is not restricted.
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